With hospital ICU wards deployed to assist with ever increasing Covid-19 numbers, the rest of Chelsea and Westminster Hospital needed a new normal to manage large caseloads.
Enter Attend Anywhere.
Mike Wright, Innovation Business Partner at CW Innovation says:
In the third edition of their CEO Series, Leading Healthcare interviewed Nick Hulme, Chief Executive of East Suffolk & North Essex NHS Foundation Trust, to gain insight into how he has led the trust through Covid-19 and discussed what technologies he thought were crucial in working through the past few months.
Attend Anywhere has been the most useful and we got it up and running within 6 days to hold virtual consultations with patients. It was really important for us to keep our patients as safe as we could.
On a recent visit to the Isle Of Wight, Her Royal Highness, Princess Anne, was given a demonstration of Attend Anywhere, as well as meeting volunteers via video link.
The Royal Stoke University Hospital and the County Hospital in Staffordshire now have 30 clinics using Attend Anywhere with more than 2,000 patients taking part in virtual consultations.
Patients feel that virtual clinics save them time and lowers stress and Attend Anywhere is making sure that patient care continues from the safest environment possible - their own homes.
Cystic fibrosis clinical nurse specialist Laura Barlow:
When one of my patients logged on to Attend Anywhere recently, it became apparent that they needed to be admitted urgently. This was clear to me because I was able to see them. We were able to arrange for the patient to be reviewed by a consultant, brought into hospital and begin treatment and this may have played a role in saving the patient's life.
More praise for Attend Anywhere from the Welsh Government with Children's Speech and Language Therapy teams working hard to support children and young people as well as their families and schools in the safest way possible.
Watch how Attend Anywhere has enabled patients to receive care closer to home:
Bedside manner in the age of Covid is covered in this reflective piece from fourth-year psychiatry student, Shaun Colley, who uses Attend Anywhere for seeing patients.
On video consultations from home:
Since the rollout, over 700 clinicians have been trained to use Attend Anywhere and over 800 video consultations are performed each week.
Check out these recent tweets from healthcare providers embracing Attend Anywhere.
If any group of health care professionals requires flexibility from their video consultation platform, it would be physiotherapists. The use of Attend Anywhere has had a huge positive impact on patient experience, resulting in double the number of patients being seen and more independence for elderly patients.
The University Maternity Hospital in Limerick have been using Attend Anywhere since May 2020. Hospital staff are now seeing nearly 100 patients per week, including one-on-one consultations as well as hosting Gestational Diabetes and Insulin Initiation clinics.
Attend Anywhere also allows you engage with a wide variety of people. Yvonne Moloney, a Registered Advanced Midwife Practitioner:
Certain patients have engaged very well with video calls, including non-Irish patients, patients who are nervous of becoming infected with COVID-19, patients travelling long distances, patients with child-minding difficulties, and with difficulties accessing public transport. Interpreters can also join the calls if necessary.
What started in pain management, psychology, mental health, speech, and physiotherapy services has now been extended to over 70 clinics in North Wales.
Here's a short video from the Lancashire & South Cumbria NHS Foundation Trust with some user and patient feedback on using Attend Anywhere.
Who says telehealth can't be engaging and educational at the same time? This clever short film, by the Scottish NHS region Dumfries & Galloway, explains how Near Me provides additional, safe, and easy means to see a health professional as well as highlighting some common issues people can encounter.
A cultural shift is under way and communicating with your health care professional is at the forefront. Leading doctors said the use of technology for remote check-ups has accelerated, "five years in five months".