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The Medical Psychology Department at South Tees Hospitals NHS Foundation Trust provide psychological assessment and treatment services to individuals struggling psychologically as a result of a physical health diagnosis.
The COVID-19 Pandemic saw the necessity to move from face to face to video consultations using Attend Anywhere.
Sharon Brown, Innovation Portfolio Co-ordinator, had this to say:
Access to Attend Anywhere has enabled patients to continue to receive psychological assessment and treatment as inpatients and outpatients throughout the pandemic and beyond, supporting both patients and staff in the service provided.
The impacts and benefits of using Attend Anywhere can be found in the following:
Moorfields Eye Hospital delivered their first virtual eye A&E service to give patients access to the eye care they needed. Using Attend Anywhere, they delivered 21,000 remote consultations which allowed eight out of 10 patients to get the treatment they needed without travelling to the hospital.
Recognition from the South Wales Argus Health & Care Awards has provided a boost to team spirit among those working at Torfaen Memory Assessment Services (MAS) and InReach Services during the pandemic.
Keeping hospital admission rates to a minimum using Attend Anywhere for video consultations has meant continued referrals and patient treatment within a timely manner and kept staff morale at the service high.