Alison Melton, Outpatients Booking Manager: Many of our teams and consultants are seeing the benefits of video consultations or follow-ups over the telephone, and I expect they will become more and more popular as the roll out continues beyond the COVID-19 pandemic. ...Thanks to technology supporting NHS staff to hold appointments on line. Since 1 April over 5,000 consultations have been held using the service. Dr Tolulope Olusoga, consultant psychiatrist in older people’s services at TEWV: Attend anywhere offers a better quality of assessment than telephone conversations. I recently held a consultation with a lady who is over 100 years old and a resident in a care home. The assessment was able to be done quickly and, being in her own environment, helped to reduce her anxiety. Read more: https://www.tewv.nhs.uk/attend-anywhere/
Fiona Fletcher, specialist occupational therapist: In these times of social distancing it’s great to be able to have some positive contact with patients. I'm really hoping we can take this forward after COVID-19 as I can see the benefits for using video calling beyond the current situation. |