Attend Anywhere is being rolled out across University Hospitals of Morecambe Bay NHS Foundation Trust (UHMBT) as part of its coronavirus (Covid-19) response in partnership with hospitals across Lancashire and South Cumbria. Dr Colin Brown, Chief Clinical Information Officer, UHMBT:
It’s important that we provide the safest possible care for our patients during the pandemic. This innovative online conferencing tool allows clinical staff to provide clinics from any setting which is a great benefit to those clinicians who are shielded and working from home during this time.
virtual appointments help Patients get important diagnoses during the coronavirus lockdown without leaving home
There has been a 70% increase in digital, video and telephone consultations since the start of the pandemic. During lockdown, Northumbria Parkinson’s service used the ‘Attend Anywhere’ technology – and waiting times have reduced from three to four months pre-COVID to two weeks, diagnosing a number of patients.
Charlie Blyth, 64, is one of the patients at Northumbria Healthcare NHS Foundation Trust:
I felt so much more comfortable being able to see Annette and her happy, smiling face than I would have done over the phone and I felt so much more relaxed being able to remain in my own home and not have to travel, which with me living in Berwick could have taken hours.
Nurse consultant Annette Hand:
It’s [Attend Anywhere] also meant a lot less travelling for the patients which is a major benefit and for clinicians it has meant we are able to see many more patients and been able to decrease our waiting times significantly.
"Drive-Through" scheme - monitoring patients while adhering to Governmental social distancing guidance
The Isle of Wight NHS Trust Paediatric Diabetes team continue to roll out an innovative approach to supporting patients during the coronavirus pandemic.
They invite the Child or Young Person to a drive- through assessment which should take no longer than five minutes. They come in on every half an hour for a day so no two get to meet in the outpatient department.
The team measure the weight, height and do a finger-prick for the HBA1c test and they then go home. The rest of the clinic is then done from the comfort of their home via the NHS Attend Anywhere platform.
Louise Robson, Chief Executive for Stockport NHS Foundation Trust:
The Video Appointment Service have been absolutely vital for ongoing patient care during the Covid19 health emergency, and continues to be an important part of containing the spread of the virus.
Video calls and virtual waiting rooms are helping to ensure patients In Dudley get the care they need during the Covid-19 pandemic
The secure web-based service has already been taken up by 34 services within the hospital and outpatient centres, and community services such as midwives and rehabilitation services. The Dudley Group was the first trust in the Black Country to introduce Attend Anywhere.
Adam Thomas, chief information officer for the trust:
Providing better access to our care services for patients is central to our existing strategy. There has been a huge positive ‘buzz’ for our virtual consultations from patients and doctors alike, so they are here to stay.
Laic Khalique, Director of Digital Technology for NHS Tayside:
Feedback from patients has been very positive, especially for those who have had reduced travel and greater accessibility and convenience. 97.8% of patients surveyed said they would use video consultation again.
Alison Melton, Outpatients Booking Manager:
Many of our teams and consultants are seeing the benefits of video consultations or follow-ups over the telephone, and I expect they will become more and more popular as the roll out continues beyond the COVID-19 pandemic.
...Thanks to technology supporting NHS staff to hold appointments on line.
Since 1 April over 5,000 consultations have been held using the service.
Dr Tolulope Olusoga, consultant psychiatrist in older people’s services at TEWV:
Attend anywhere offers a better quality of assessment than telephone conversations. I recently held a consultation with a lady who is over 100 years old and a resident in a care home. The assessment was able to be done quickly and, being in her own environment, helped to reduce her anxiety.
Read more: https://www.tewv.nhs.uk/attend-anywhere/
DOCTORS in Teesside and North Yorkshire are offering an increasing number of video appointments to patients
Fiona Fletcher, specialist occupational therapist:
In these times of social distancing it’s great to be able to have some positive contact with patients. I'm really hoping we can take this forward after COVID-19 as I can see the benefits for using video calling beyond the current situation.
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Read more at: https://www.aop.org.uk/ot/science-and-vision/technology/2019/12/22/closing-the-distance
We don’t want to interrupt the work flow. The whole thing has been designed so it is as easy as putting a coat on a coat hanger ~ Dr Mario Giardini, University of Strathclyde