Set Up and Test Vidyo™ Personal Telepresence

Simple steps to ensure you get the best quality experience

Our set up wizard is straight forward, you don't need to be an IT expert to follow the simple steps and it takes only minutes to follow.

Step 1 of 4: Make sure you have enough bandwidth

To ensure the best quality video we recommend a minimum DOWNLOAD and UPLOAD speed of 512Kbps in both directions. If you have less bandwidth you can still make a call but the video quality will be affected. For the best performance (for example being able to view multiple participants, not just the person that is speaking) we recommend a DOWNLOAD speed of 2000kbps + (normal ADSL 2 broadband is 8000-14000kbps+.

To check your available bandwidth, simply click Begin Test below and allow the test to finish.

If you see a message below with 'Speed Test requires at least version 7 of Flash - Please update your client' then you will need to go here to install the latest version of Macromedia Flash.