Compare Solutions
- Standalone visual communication solutions.
- Shared management portal and Pay as You Go Video
- Shared management portal and own video server
- Dedicated management portal integrated with own technical systems
1. Standalone visual communication solutions
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Pros
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Cons
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- Simple solution that works well where people oriented management, advanced functionality or work flow integration are not required
- Out of the box user interface
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- People have to learn separate process for remote and local participants
- process changes when technology changes
- No integrated management - communities / appointments / services /scheduling / facilities / evaluation / billing / permissions / reporting / support etc.
- No connectivity beyond the directory
- Users need to be set up manually
- Capital outlay for equipment
- A focus on visual communication technical infrastructure alone often results in low usage
and reduced strategic impact
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2. Shared management portal and Pay as You Go Video
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(including audio / visual peripherals)
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Pros
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Cons
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- Attend Anywhere standard management platform brings people and organisations together in a standard environment
- Delivers the necessary logistics management (admin, billing, technology, reporting etc.) all in one place
- Use latest technologies without retraining users
- Central directory makes ‘any to any’ connections easy
- Locate service providers
- Facilitates both local and remote participation
- No capital outlay
- Calls from just $50c / min – similar cost to telephone conferencing
- Increased likelihood of mainstream utilisation leading to strategic benefits
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- Paying for calls can restrict usage
- Shared management software
- Users need to go to separate web site
- Server outside of network (can be connected)
- All calls go over Internet
- Not integrated with organisation workflows or systems (identity etc)
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3. Shared management portal and own video server
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Pros
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Cons
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- Attend Anywhere Standard + Enterprise management functionality
- No call charges
- Fixed price for Attend Anywhere license
- Dedicated resources
- Server inside network - Improved technical performance (quality, security) reduced
Internet use
- Further increased likelihood of mainstream utilisation leading to strategic benefits
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- Shared management software
- Separate web site
- Standard functionality
- Users need to go to separate web site
- Not integrated with organisation workflows or systems (identity etc)
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4. Dedicated management portal integrated with own systems
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Pros
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Cons
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- Simplifies users experience / reduces confusion
- Dedicated portal and communications branding
- Streamlined functionality
- No need to go to a separate web site
- Customise layout and functionality
- Dedicated support functionality
- Allows multiple sub-organisations
- De-coupled from shared sites so increased control over timing and nature of upgrades
- Own Vidyo infrastructure in personal rooms
- Integrates org directory / identity systems and well as other Web 2.0 software
- Increased management and administration capability over portal users and data
- Least barriers to use maximises mainstream utilisation leading to strategic benefits
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- Increased cost and organisational commitment
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